Term and Conditions

Welcome to Christmas Decor Shop! These Terms and Conditions govern your use of our website and services. By accessing xmasdecoration-us.com and making a purchase, you agree to be bound by these terms. From our Christmas-loving family to yours, we appreciate you choosing us for your festive decorations!

1. User Responsibilities and Account Terms

1.1 User Obligations

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Be at least 18 years of age or have parental consent to make purchases

1.2 Prohibited Activities

You may not:

• Use our website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the website
• Interfere with the proper functioning of the website
• Use automated systems to extract data from our website
• Submit false or misleading information

2. Products and Services Description

2.1 Product Availability

We specialize in seasonal holiday decorations including:

• Christmas Decorations, Lights, and Ornaments
• Christmas Trees and Storage Solutions
• Collectibles and Elf on the Shelf items
• Garland & Wreaths
• Halloween Decor, Candy Bowls, and Collectibles
• Indoor and Outdoor Decorations for both holidays

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time.

2.2 Product Information

We strive to provide accurate product descriptions and images. However, colors may vary slightly due to monitor settings. If a product does not meet your expectations, please refer to our return policy.

3. Order and Payment Terms

3.1 Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive an email confirmation once your order ships.

3.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We do not store your payment information on our servers.

3.3 Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs duties, taxes, or fees imposed by your country’s import regulations.

3.4 Shipping

We ship worldwide except for some Asian countries and remote locations. Delivery times may vary during peak seasons (October-December).

4. Returns and Refunds

4.1 Return Policy

We accept returns within 15 days of your receipt of delivery. To be eligible for a return:

• Item must be in original packaging
• Item must be unused and in the same condition as received
• All original tags and accessories must be included

4.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

• Used Halloween Candy Bowls
• Used Halloween Candles & Candle Holders
• Opened or used Christmas Novelties
• Collectibles removed from original packaging
• Opened Elf on the Shelf items
• Any decorations showing signs of use

4.3 Return Process

To initiate a return:

1. Email us at [email protected] within 15 days of receipt
2. Include your order number, product details, and reason for return
3. Wait for our instructions (response within 24-48 hours)
4. Ship the item securely to our Denver address
5. Receive refund once we receive and inspect your return

4.4 Refunds

Refunds are processed to your original payment method within:

• Credit Card/PayPal: 5-7 business days
• Bank Transfer: 7-10 business days

Original shipping fees are non-refundable. Customers are responsible for return shipping costs unless the return is due to our error.

5. Intellectual Property

5.1 Copyright

All content on this website, including text, graphics, logos, images, and product descriptions, is the property of Christmas Decor Shop and protected by international copyright laws.

5.2 Trademarks

Christmas Decor Shop, our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Christmas Decor Shop. You may not use these without our prior written permission.

5.3 User Content

By submitting reviews, comments, or other content to our website, you grant us a non-exclusive, royalty-free license to use, reproduce, and modify such content for promotional purposes.

6. Limitation of Liability

6.1 General Limitation

Christmas Decor Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

6.2 Product Liability

Our liability for any claims related to our products is limited to the purchase price of the product in question. We are not liable for any damages caused by improper use of our products.

6.3 Force Majeure

We are not responsible for delays or failures in performance resulting from causes beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.

8. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of Colorado, United States. Any disputes shall be resolved in the courts located in Denver, Colorado.

9. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

10. Contact Information

For questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: 1950 Snider Street, Denver, US 80216

Thank you for choosing Christmas Decor Shop for your holiday decorating needs! 🎄✨